1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

2. Shipping Time

Delivery times may vary depending on your location:

• Within India: 3–7 business days

• Remote areas: 5–10 business days

Please note that delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (if available), so you can monitor your shipment.

5. Incorrect Address

Please ensure that your shipping address is accurate and complete.
JMV Toys is not responsible for orders delivered to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us immediately.

6. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery.

• Provide photos of the damaged product and packaging (if applicable).

We will investigate the issue and provide a suitable resolution.

7. Delays Beyond Our Control

Delivery delays may occur due to:

• Natural disasters

• Courier service disruptions

• Government restrictions

• Public holidays

In such cases, we appreciate your patience and understanding.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

JMV Toys
Email: jaivikvaghani1998@gmail.com
Phone: +91 6352570054